Privacy Policy

How we handle your information

Introduction

At ShepTech Labs, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

This privacy policy applies to all information collected through our website, as well as any related services, sales, marketing, or events.

The Information We Collect

We may collect several different types of information for various purposes to provide and improve our service to you:

Personal Information

While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Message content when you contact us

Usage Data

We may also collect information on how the website is accessed and used. This may include:

  • Your computer's Internet Protocol address (IP address)
  • Browser type and version
  • Pages of our website that you visit
  • Time and date of your visit
  • Time spent on those pages
  • Other diagnostic data

How We Use Your Information

ShepTech Labs uses the collected data for various purposes:

  • To provide and maintain our website
  • To notify you about changes to our services
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our website
  • To monitor the usage of our website
  • To detect, prevent and address technical issues
  • To respond to your inquiries and provide consulting services

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at info@shepherdtechnologies.com.

Cookies

Cookies are small files placed on your device when you visit a website. We use cookies to improve your browsing experience, understand how you interact with our site, and analyze website traffic.

The types of cookies we use may include:

  • Essential cookies – These are necessary for the website to function properly.
  • Functional cookies – These help us recognize you on our website and remember your previously selected preferences.
  • Analytics cookies – These help us understand how visitors interact with our website.

You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Last Updated: May 26, 2025

Contact Us

If you have any questions about this Privacy Policy, you can contact us: